FAQ
What Size Should I Choose?
We have a sizing chart you can find right next to the size selector on the product page. It describes measurements, shrinkage, and all other sorts of concerns.
How Long Does Shipping Take?
Orders are typically shipped within 3 business days of placing the order. Every item is made-to-order to avoid inventory wastage. All orders are shipped from the US.
Shipping Within US
Once shipped, allow 2-5 business days for orders to be delivered within the continental US. Allow 7-12 business days for non-continental US orders.
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Shipping Outside US
We ship anywhere in the world. Once shipped, allow 7-28 business days for orders to be delivered.
Are Orders Tracked Anywhere?
Yes! After you order you will receive updates about your order status including tracking numbers once shipped.
If you have any questions please reach out to us at care@trailkeepers.store to ask!
Note: Shippers often often take 1-2 days for a shipment to show in their system once handed off to them.
What's Your Exchanges and Returns Policy?
We back all our products with a 60-day guarantee. We want you to have a great experience and will work to make any situation right. Head over to our contact page and follow the directions to start an exchange/return.
Do I pay international VAT, Duties, & Customs?
The price includes all applicable VAT for your international shipment outside the US. Please note that additional customs and duties may still apply upon arrival, depending on the total value of your order and your region.
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